Questions, answered plainly

A professionally built website, managed hosting, SSL, security monitoring, backups, ongoing updates, technical SEO, and support — plus local SEO and content on higher plans. In short, your website and the ongoing work to keep it current and found, in one monthly plan.

Yes. You should own your domain and keep it in your own registrar account. We point it to your site and help you manage it. Domain registration itself may be billed separately by your registrar.

The content we create for you is yours. Website transfer and buyout terms are stated clearly in your agreement, and you retain control of your core business accounts throughout.

Yes. Send updates any time — new services, hours, promotions, photos. Standard changes are completed within your plan's included monthly update time; larger projects are quoted separately.

Timelines depend on your plan, the number of pages, and how quickly we receive your content and feedback. We confirm a realistic schedule during onboarding rather than promising an unrealistic date.

No. Search performance depends on competition, market conditions, and site history. We focus on the work that reliably improves visibility over time, and we're honest that no one can guarantee specific rankings or lead volume.

Foundation delivers a professional website and a search-ready foundation. Growth adds active management plus ongoing local SEO — keyword research, two content deliverables a month, Google Business Profile optimization, tracking, and monthly reporting.

Often, yes. We'll review your current site and tell you honestly whether we can manage and improve it as-is or whether a rebuild will serve you better.

Yes. You add us as a manager (so you keep ownership) and we optimize your information, categories, services, and posts, and provide review-response guidance.

Yes. Every plan includes managed hosting, SSL, security monitoring, and backups. It's part of the subscription, not an add-on.

No. Plans cover website, SEO, and management work. Paid advertising spend (Google Ads, Meta, etc.) is billed by those platforms and is separate from your subscription.

Plans are month-to-month after any initial term. Exact commitment length and cancellation notice are configurable and stated in your agreement before you start.

Your agreement states clearly what happens on cancellation, including any website transfer or buyout terms. You keep your domain and core business accounts regardless.

Yes. Market Leader includes multi-location optimization for up to three locations, with service-area content strategy to support each market.

Yes. You can move up or down as your needs change. We'll help you pick the plan that fits where your business is now.

Logo design isn't included by default, but we customize your site to your existing brand. If you need a logo, we can discuss it as a separate project.

Yes. We organize and write clear, professional copy for your core pages, and you review it before launch.

Yes. Foundation includes a quarterly performance summary; Growth includes monthly reporting; Market Leader adds an advanced reporting dashboard. You'll always know what's being done.